Run a waitlist for sold-out tickets
When a ticket sells out, let people join a waitlist and get invited automatically the moment a seat frees.
A waitlist turns a sold-out ticket into a queue instead of a dead end. There's nothing to switch on - the moment a ticket or product is sold out, a Join waitlist option appears on your public event page.
How people join
On the event page, a sold-out ticket shows Sold out with a Join waitlist link. The visitor enters a name and email and they're added to that ticket's queue, in the order they signed up. They're told you'll email them if a spot opens.
Automatic invites
When a seat frees - someone cancels or is refunded, or you add capacity - the person at the top of the list is invited automatically. They get an email with a private link that holds their seat for 24 hours. If they don't claim it in time, the offer expires and rolls to the next person.
Manage the queue
- Open your event and open the Waitlist card to see everyone, with a count of who's waiting and who's been invited.
- Invited entries show an Invited tag and when their hold expires.
- Use Invite now to offer the next open seat to someone yourself.
- Use Remove to drop anyone who's no longer interested.